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IS Manager /Web Master Connex - System Integration, Vista, CA December, 1998 - May 2000 Contact: out of business Description of duties: Performed System Integration for Microsoft based networks and a few Novell. Companies with between 2-50 computers used Connex from everything from creating and installing a new network, to administration of their existing one. The nature of the work required constant exposure to various and sometimes unfamiliar networked environments. Quick decisions and speedy resolutions to problems were a basic tenant of the working week. Client's were charged between $85-$125/hr for engineer services and so expected a high level of customer service and technical competence. As manager I was the policy maker on deciding which technology to use at which clients to serve them best. I also did interviewing, hiring and employee review(s), etc. I also created the company logo, letterhead, brochures and website from scratch including much revision/creation of company advertising material. I was responsible for addition of web services to the business model. I was also instrumental in the company releasing its own line of business PC's and becoming a DSL provider. Technical Support Manager /Web Master ERISS Corporation, San Diego, CA May, 1997 - November 1998 Description of duties: Manager of Information Systems for Internet Software and Survey Company. Price, order, build, servers, PC's and Local Area Network segments. Administer Novell and NT servers. Software Help Desk support (in-house and via phone), as well as overseeing 2 subordinates. Web site maintenance. Layout and design of marketing materials. Education · MCP - Windows 95 ID# 1446823 · Certification in T.Q.M. (Total Quality Management) March 1993. · Two semesters of general education at: Palomar College, San Marcos, CA · One semester of general education at: College of the Redwoods, Eureka, CA BACK TO PAGE 1 << |